Avaya Call Reporting 4.2 Downloads

If you are here for the Desktop Client or ACR Contact Center, download the Apps Setup for your platform

Other Versions...

Before You Upgrade to 4.2

If you are upgrading from 3.12 to 4.2, it's important to know that you must have version 3.12.5 or higher in order to upgrade to 4.2.

To upgrade to 3.12.5, click here

Please review these articles before starting the upgrade process

ACR downloads with support for English only.

ACR downloads with support for multiple languages. This increases filesize.

Languages supported: Chinese, Czech, Danish, Dutch, English, French, French (Canadian), German, Mediterranean, Hungarian, Italian, Norwegian, Portuguese, Spanish, and Swedish

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