If you are here for the Desktop Client or ACR Contact Center, download the Apps Setup for your platformOther Versions...
If you are upgrading from 3.12 to 4.2, it's important to know that you must have version 3.12.5 or higher in order to upgrade to 4.2.
To upgrade to 3.12.5, click here
Please review these articles before starting the upgrade process
ACR downloads with support for English only.
ACR downloads with support for multiple languages. This increases filesize.
Languages supported: Chinese, Czech, Danish, Dutch, English, French, French (Canadian), German, Mediterranean, Hungarian, Italian, Norwegian, Portuguese, Spanish, and Swedish